Alva Hotel and Spa
Rooms & Options
When booking, the Company acts exclusively as an agent between You and the company providing hotel services. The Company itself does not provide hotel services.
The hotel room Prices that We offer cannot exceed the prices offered by the company providing hotel services. The lower Prices offered by Us are often related to special contract relations and long-term cooperation with such companies.
Hotel room Prices presented on the Website, are for individual Orders, not for groups. In case of group Orders the Prices may be lower.
During check-in the person(s) staying in the hotel need(s) to present their passport or ID.
The Price for Hotel Service Booking is calculated according to check-in and check-out hours that each hotel presents at its own page in the Website. The possibility of booking an early check-in or late check-out is related to the availability of hotel rooms. In case of possibility an extra fee may be charged, which is subject to separate discussion.
Should You have any special requirements, please fill in the "special requirements" field in advance while booking. They will be considered by the company providing hotel services and will be fulfilled if possible.
In case You use other services offered by the hotel, apart from the Hotel Booking Order, You are obliged to make the payment and cover Your expenses on the spot according to policy and price-list presented by the company providing hotel services.
The information about hotels on our Website is received by the companies providing hotel services and is thoroughly verified and approved by those companies. The Company is not responsible for any actual discrepancy.
The Company is not responsible for any incomplete or inappropriate service provision by the company providing hotel services, as well as for their unscrupulous behavior, mistakes, omissions, negligence, for any of Your complaints regarding the hotel services, and for any direct and indirect damage or expense that You may incur as a result.
The Company is not responsible for any of Your items left, lost, damaged or destructed in the hotel.
The pictures, descriptions or other information about the hotels, their rooms and other services provided by those hotels are for informational purposes only and may not match with the actual hotel rooms and Services provided to You by the hotels.
The star rating of the hotels presented on our Website is not determined by Us. The company providing hotel services determines its own star rating in accordance with the type and quality of services it offers. We do not make any claims about star ratings, do not review them, nor are We responsible for any objective or subjective perception of the Customer's star rating and actual inconsistency.
The 1-10-digit rating of Hotels reflects the results of indicators of a special system on the Website. The rating is formed through an algorithm that takes into account the level of interest towards the hotel as well as the number of bookings.
In case of Order cancellation or change made at least 72 hours before check-in, the total paid amount is refunded to the Customer; however, if cancelled or changed later than the above-mentioned period, 1 night Price of each room is kept and the remaining part of paid amount is refunded to the Customer.
In case of group Orders (booking of more than 3 rooms) or on certain occasions the terms of Deposit and Balance Payments, cancellation and period change are initially discussed and agreed with the Customer, based on the given Order.
The Company has the right to offer the Customer an equivalent or higher category hotel and/or room in place of the confirmed one due to the impossibility to provide the hotel and/or room as a result of problems arisen in there. If the Customer refuses the offer, then the paid Deposit is refunded to the Customer without any emergence of liability neither for the Company nor the Customer.
Alva Hotel and Spa
Address: 40, Tandzaghbyuri str., Tsaghkadzor
Distance: 2.2 km from center