Frequently Asked Questions
Why to choose "Hyur Service" for vehicle rental with a driver?
"Hyur Service" is a trusted provider, offering reliable vehicles, professional drivers and flexible service. Our rental service allows you to customize your transportation, whether for business, sightseeing, or special events, with the assurance of safety and convenience.
How can I rent a vehicle with a driver in Armenia?
Booking is simple through our website. Specify the start/end date and time, provide your start place and select your preferred vehicle. Then simply add the selected option to your cart, pay the deposit and receive instant confirmation. No need to check availability or contact us to confirm your booking. Our team is also available by phone or email to assist with reservations and answering any questions.
What is included in vehicle rental price?
Vehicle renting price includes a private, well-maintained vehicle with a professional driver. You can hire our vehicles on hourly basis, giving you flexible transportation tailored to your schedule. Fuel, insurance and parking fees are typically covered within the rental terms. Additionally, we provide umbrellas and bottled water for your convenience during the journey.
What types of vehicles are available for rental?
We offer a wide range of comfortable vehicles, including sedans, SUVs, minivans, minibuses, buses and luxury cars to suit various needs. Whether it's for business, sightseeing, or special events, we have the right vehicle for your requirements. Here you can view the pictures of our fleet in details:
https://hyurservice.com/en/our-fleet
Is there a minimum rental period?
Our service generally has a minimum rental period of 30 minutes, depending on the vehicle type, the minimum rental can be a bit longer.
Can I extend the rental hours if my plans change?
We accept the possibility that plans may change. If you need to extend the rental period, please, inform us as soon as possible. We will do our best to accommodate your request based on vehicle availability.
What are the advantages of vehicle rental with driver over regular taxi services?
Unlike taxis, vehicle rental through our company provides a dedicated driver and vehicle for a set period, allowing for more flexibility in your itinerary. You can make multiple stops, enjoy personalized service and avoid waiting for new taxis between locations.
Is vehicle rental available for "Zvartnots" International Airport pick-ups and drop-offs?
Yes, you can book this service for airport transfers, allowing for flexible scheduling if you need to make stops or have additional plans upon arrival or before departure.
Can I hire a vehicle with a driver for sightseeing?
Yes, our rental service is ideal for flexible sightseeing. You can visit the desired attractions with the convenience of having a dedicated driver and a comfortable vehicle.
Do I need to specify the destinations when renting a vehicle?
No, you only need to provide the starting place and the drop-off location in case it differs from the starting point. This makes the process simple and flexible for your convenience.
What is the maximum luggage capacity?
Each vehicle type has a specified luggage capacity. Our standard cars typically accommodate up to 2 large suitcases and a few carry-ons in the trunk, while larger vehicles have greater storage capacity. More detailed information is available in the description of each vehicle. Please, inform us if you have extra or oversized luggage to ensure the appropriate vehicle is provided.
Are the vehicles equipped with car seats for children?
Car seats can be provided upon request free of charge, as long as the selected vehicle has enough space to accommodate them. If the chosen vehicle cannot fit a car seat, you are welcome to discuss changing the vehicle with us to ensure a safe and comfortable ride for your child.
What languages do the drivers speak?
Our drivers are fluent in Armenian and Russian and many have a basic conversational level of English to ensure smooth communication and a comfortable experience for international guests.
Can I start or end my rental in Georgia?
Yes, it is possible to start or end your rental in Georgia, providing added flexibility for your travel plans.
Can I rent a car without a driver?
We do not offer the option to rent a vehicle without a driver directly on our website. However, we can recommend our trusted partner, "
Caravan – Rent a Car", for self-drive rental services. They provide reliable vehicles and excellent service to meet your needs.
How can I cancel or modify my order?
If you need to cancel or modify your order, please, contact us as soon as possible. You can modify your order free of charge in case of informing us 24 hours beforehead. In case of cancellation or no-show, 15% of the rental price is not refunded. Check the detailed
cancellation policy for more information.