Frequently Asked Questions
What are the benefits of booking private tours with "Hyur Service"?
"Hyur Service" is a trusted provider with years of experience, offering knowledgeable guides, seamless itineraries and premium services. Our goal is to create memorable, immersive experiences in Armenia, tailored to your personal interests and travel style.
Why to choose a private tour instead of a group tour, even though group tours are much affordable?
While a group tour is a more budget-friendly option, private tour offers unmatched flexibility and personalization. With a private tour, you can customize the itinerary, travel at your own pace and enjoy exclusive attention from your guide. This ensures a more intimate experience and allows for stops at your preferred locations. Private tours also provide greater comfort and privacy, making them an ideal choice for families, small groups, or travelers seeking a tailored journey through Armenia's breathtaking landscapes and cultural landmarks.
How can I book a private tour in Armenia?
You can book a private tour directly on our website by selecting your desired itinerary and dates. Simply add the tour to your cart, pay the deposit and receive instant confirmation. No need to check availability or contact us to confirm your booking. Alternatively, contact our team via phone or email and we'll be happy to assist with your booking process.
Do all the tours start from Yerevan? What if I stay in Tsaghkadzor or other city?
All the prices for private tours listed on our website are based on departures from Yerevan. However, it is certainly possible to start your tour from other locations in Armenia or Georgia. To ensure the best experience, we recommend discussing the possibility and pricing in advance with us. This allows us to provide an accurate quote based on your preferred departure point, as well as tailor the tour arrangements to your needs.
What is included in the private tours that you organize?
A private tour with "Hyur Service" includes professional drivers, air-conditioned vehicles, bottled water, free pick-up and drop-off within Yerevan, vehicle and passenger insurance and the flexibility to make extra stops along the route upon request. If you choose to include a guide, you will also have a professional guide service in your preferred language.
Can I customize my private tour itinerary if my desired route is not listed?
Yes, "Hyur Service" specializes in creating fully customizable itineraries. You can choose your preferred destinations, activities and send us the request. Whether you're interested in cultural landmarks, nature excursions, or wine tasting, we will help to design your ideal experience.
Is it possible to modify the itinerary of the tour on the route?
Yes, it is possible to modify the tour itinerary along the route. Simply contact us to check the feasibility of your request, as well as any potential changes to the duration and pricing.
What is included in the offered lunch option?
The offered lunch option includes a delicious selection of 1 main dish with garnish, 2 types of salads, cheese, fresh greens or Armenian yogurt, along with water and your choice of tea or coffee. This carefully curated menu provides a satisfying and flavorful dining experience, perfect for complementing your tour.
Can we still have a stop for lunch in case we do not include lunch option when booking the tour?
Yes, it is possible to have a lunch stop even if you haven't added the lunch option during booking the tour. Our driver and/or guide will be happy to recommend a nice place where you can order and pay for lunch on-site. For larger groups, we highly recommend pre-ordering lunch in advance to avoid waiting and ensure a smoother experience.
What do "Include" admissions of attractions or "Pay myself on spot" mean?
When we offer the option to include admission or pay it on the spot, we give our travelers the flexibility to either prepay for entrance fees or pay directly at the attraction. If you choose to prepay, we handle the bookings, ensuring you can enter all the attractions without any hassle. If you decide to pay on the spot, we will still make the necessary bookings for you, but please be aware that you may need to stand in line to purchase tickets at the attraction. Prepaying helps save time and guarantees smoother access to the sites included in your tour.
What types of vehicles are available for private tours?
We offer wide range of comfortable, modern vehicles, including sedans, SUVs, minivans, minibuses and buses to suit solo travelers, families and larger groups. Here you can view the pictures of our fleet in details:
https://hyurservice.com/en/our-fleet
Are the vehicles for private tours equipped with car seats for children?
Car seats can be provided upon request free of charge, as long as the selected vehicle has enough space to accommodate them. If the chosen vehicle cannot fit a car seat, you are welcome to discuss changing the vehicle with us to ensure a safe and comfortable ride for your child.
Does the cost of a multi-day tour include accommodation and meals?
The cost of a multi-day tour does not include accommodation, but you can easily book it through our hotel booking page or contact us for more information. Most likely, the chosen hotel's price will include breakfast, while dinner can be ordered separately at the hotel or nearby restaurants. As for meals during the tours, there is an option to add lunch when booking, ensuring a more convenient and enjoyable experience. It is important to note that accommodation and meals for the guide and driver are covered by our company.
What should I pack for my tour to Armenia?
Armenia has a diverse climate, so packing depends on the season and destinations. For cultural sites comfortable clothing, sunscreen and a hat are recommended. During colder months, layers and warm clothing are essential, especially for visits to higher altitudes.
How can I cancel or modify my private tour?
If you need to cancel or modify your private tour, please, contact us as soon as possible. You can modify your tour free of charge in case of informing us 24 hours beforehand. In case of cancellation or no-show, 15% of the tour price is not refunded. Check the detailed
cancellation policy for more information.
