Traveller Reviews
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Dikran and Hermine Kabbendjian
United States of America
15-09-2013
Dear Susan Chloyan,
We want to thank you for ptroviding us with efficient and reliable service before and during our stay in Arnenia. Your propmt, reasoned, and efficient e-mail responses to our requests made our our first first visit to Armenia more predictable even before we set foot here.
The WiFi device you provided for the I-Pad ii worked flawlessly during our stay. We truely appreciate the very high level of professionalism you exhibited in all matters.
We also took a Hyur Tour to Echmadzin last week, which we enjoyed. The only suggestion we have is to review the English text used by the tour guide to make sure it is an accurate and complete translation of the Armenian text, which we found to be more complete and informative.
In closing, we think highly of Hyur Service and you, Ms. Chloyan, is a big reason why. -
Jack Kalaydjian
kalaydjian at gmail dot com
Canada
12-09-2013
Although I was assured by my son the quality of your services, I was still skeptical.
The period during which we planned our vacation the correspondence back and forward was highly professional, still I was skeptical.
We landed at the airport and there was Hyur service waiting for us, I was still skeptical but slightly less.
The following day we were picked up sharp on time from the hotel for our first organized tour, I was slightly less skeptical.
At the end of the day you had earned my respect.
At the end of our 14 day tour, I would proudly recommend your services to anyone.
Thank you to all the girls in the office who had a pleasant and smiling face
Thank you to all the drivers and the guides for making our stay in Yerevan as pleasant as possible.
Yes I got attached to a few drivers and guides slightly more than others, but that is more than normal
Thank you for the coffee which you offered.
I know the management will hate me for saying this.
You all deserve a raise in your salary.
Jack Kalaydjian
Life is Beautiful -
Ярослав
Russia
10-09-2013
Auto-translatedThank you for the warm welcome and quality service. I’m very glad I chose your services.
Thank you for the warm welcome and quality service. I’m very glad I chose your services.
Best regards,
Yaroslav
Best regards,
Yaroslav Благодарю за радушный приём и качественный сервис, очень рад, что
обратился к вашим услугам.
С уважением,
Ярослав -
Yeran Dekermendjian
yerovich at hotmail dot com
Lebanon
09-09-2013
Dear Mariam,
I thank you for all HYUR did to us during our stay in Armenia.
We adored Armenia and love you all.
Take care. -
Poorang Tadayoni
poorangt at gmail dot com
Iran
09-09-2013
I had booked a 5 bedrooms house in Aygestan area in Yerevan from Hyurservice. Every things was very good and excellent. The good managers and their leader are very polite and responsible. They answered all of my questions before booking and so I was relax to book. I appreciate them for their kind, excellent & helpful service as it's name, Hyur (=Guest), that come from.
There is just 1 not good item that I took a USB flash internet modem from them. But it did not work at all may just for 2-3 minutes. I told them but they could not fix it.
Any way I will use this service one more time I come to Armenia.
Thanks so much. -
Ikuko Nara
iku at chello dot at
Japan
03-09-2013
Dear Ms. Sergoyan,
Thank you very much for your kind assistance this time. I was very happy with your flexibility and service-mind. I am really satisfied with your work.
Next time I will definitely contact you again. Armenia is a fascinating country, and I hope to go there again in near future.
Best regards,
Ikuko Nara -
Peka Istanboulian
peggyistanb at hotmail dot com
Lebanon
02-09-2013
TO:HYUR SERVICE
ATT. MR. AZAD
Hope you are doing well.I just wanted to thank you for your best service ,your kindness and hospitality,really don't know what to say more than this and of course for your dear stuff.
I wish you you all more success and more luck for your nice attitude and hope to see you again in the near future.
Best Regards
Peka Istanboulian -
Zdenek Strnad
strnad at lbdp4 dot cz
Czechia
29-08-2013
Auto-translatedDear friends at Hyur Service
Dear friends at Hyur Service
Thank you very much for the Excellent service during our trip in Armenia. Special thanks to Lilit for the entire organization and excellent cooperation. We were very surprised by the professionalism of all your employees, including the drivers. It never happened that a driver didn’t show up ,or arrived late. You all always helped and advised us whenever it was needed. The reservations and our orders always met our expectations. Thank you for your work for our group.
Best regards
Zdeněk Strnad guide guide Czech Republic
Thank you very much for the Excellent service during our trip in Armenia. Special thanks to Lilit for the entire organization and excellent cooperation. We were very surprised by the professionalism of all your employees, including the drivers. It never happened that a driver didn’t show up ,or arrived late. You all always helped and advised us whenever it was needed. The reservations and our orders always met our expectations. Thank you for your work for our group.
Best regards
Zdeněk Strnad guide guide Czech Republic Vá_x005F_x005F_x005F_x005F_x009e_ení přátelé z Hyur Service
Děkujeme Vám velmi za Výtečný servis po dobu na_x005F_x005F_x005F_x005F_x009a_eho výletu v Arménii. Zvlá_x005F_x005F_x005F_x005F_x009a_tě děkuji Lilit za celou organizaci a výtečnou spolupráci. Byli jsme velmi překvapeni profesionalitou va_x005F_x005F_x005F_x005F_x009a_ich v_x005F_x005F_x005F_x005F_x009a_ech zaměstnanců včetně řidičů. Nikdy se nestalo ,_x005F_x005F_x005F_x005F_x009e_e by některý řidič nepřijel ,nebo přijel pozdě. V_x005F_x005F_x005F_x005F_x009e_dy nám v_x005F_x005F_x005F_x005F_x009a_ichni pomohli a poradili kdy_x005F_x005F_x005F_x005F_x009e_ bylo potřeba. Rezervace a na_x005F_x005F_x005F_x005F_x009a_e objednávky v_x005F_x005F_x005F_x005F_x009e_dycky splnily na_x005F_x005F_x005F_x005F_x009a_e očekávání. Děkujeme za va_x005F_x005F_x005F_x005F_x009a_í práci pro na_x005F_x005F_x005F_x005F_x009a_í skupinu.
S pozdravem
Zdeněk Strnad průvodce guide Česká republika -
Аветисян Александр Грантович
A dot H dot Avetisyan at vtb dot am
Armenia
26-08-2013
Auto-translatedMarianna, good morning!
Marianna, good morning!
The guests and organizers were delighted with the tour and the guide’s high level of professionalism! A huge thank you to all of you!!! Best of luck!!!
Respectfully,
Alexander Grantovich Avetisyan
Head of the Directorate’s Office
CJSC VTB Bank (Armenia)
The guests and organizers were delighted with the tour and the guide’s high level of professionalism! A huge thank you to all of you!!! Best of luck!!!
Respectfully,
Alexander Grantovich Avetisyan
Head of the Directorate’s Office
CJSC VTB Bank (Armenia) Марианна, доброе утро!
Гости и организаторы были в восторге от экскурсии и от высокого профессионального уровня гида! Всем вам огромное спасибо!!! Успехов!!!
С уважением,
Аветисян Александр Грантович
Начальник Аппарата Директората
ЗАО Банк ВТБ (Армения) -
Георгий
Monchas at mail dot ru
Russia
26-08-2013
Auto-translatedDear Khuir Service!
Dear Khuir Service!
I’d like to express my enormous gratitude for organizing our vacation. I loved everything: the transfer, the apartment accommodation, and the tour arrangements. What’s impressive about your company is its professionalism, personal approach to guests, and friendly, smiling team. I’d like to wish you even greater success, because you are the face of Armenia, and the emotions visitors take home from our homeland depend on you. It’s wonderful that Armenia has people like you. Huge respect for the tours and all the wonderful memories, Lilit Saakyan)))))
In addition, I’d like to suggest a couple of things for the future:
1. Add a visit to the old street in Dilijan
2. Go down into the gorge in Garni and visit the cave in Areni
3. Develop new destinations for your daily tours, such as Akhtala, Shaki Waterfalls, and Jermuk. In general, add visits to waterfalls, fortresses, and princely palaces in Armenia and Artsakh.
4. I’d love a 1–2-day tour to Georgia.
I work in tourism myself, so I watched your work closely. I’d also like to mention the branding on the buses, office, clothing, and water—it’s the little things that are pleasing to the eye. Keep up the good work. We’ll come back next year.
I’d like to express my enormous gratitude for organizing our vacation. I loved everything: the transfer, the apartment accommodation, and the tour arrangements. What’s impressive about your company is its professionalism, personal approach to guests, and friendly, smiling team. I’d like to wish you even greater success, because you are the face of Armenia, and the emotions visitors take home from our homeland depend on you. It’s wonderful that Armenia has people like you. Huge respect for the tours and all the wonderful memories, Lilit Saakyan)))))
In addition, I’d like to suggest a couple of things for the future:
1. Add a visit to the old street in Dilijan
2. Go down into the gorge in Garni and visit the cave in Areni
3. Develop new destinations for your daily tours, such as Akhtala, Shaki Waterfalls, and Jermuk. In general, add visits to waterfalls, fortresses, and princely palaces in Armenia and Artsakh.
4. I’d love a 1–2-day tour to Georgia.
I work in tourism myself, so I watched your work closely. I’d also like to mention the branding on the buses, office, clothing, and water—it’s the little things that are pleasing to the eye. Keep up the good work. We’ll come back next year. Уважаемый Хуир Сервис!
хочется выразить огромною благодарность за организацию отдыха. Понравилось все: трансфер, размещение в квартире, организация экскурсий. В вашей компании поражает профессионализм, индивидуальный подход к гостям, улыбчивый и доброжелательный коллектив. Хочется пожелать, что бы вы развивались еще больше, ведь вы лицо Армении и от вас зависит, какие эмоции увозят гости из нашей Родины. Приятно, что в Армении есть такие люди, как вы. Огромный респект за экскурсии и эмоции Лилит Саакян))))) В добавок хочется пару предложений на будущее:
1. Добавить посещение старой улицы в Дилижане
2. спускаться в ущелье в Гарни и пещеру в Арени
3. развивать новые направления в ежедневных экскурсиях, такие как: Ахтала, водопады Шаке, Джермук. Вообщем добавить посещение водопадов, крпостей, княжеских дворцов в Армении и Арцахе.
4.Хочется экскурсию на 1-2 дня в Грузию.
Сам специалист по туризму, поэтому тщательно наблюдал за вашей работой. Отмечу еще брендированность автобусов, офиса, одежды, воды - это приятные глазу мелочи. Продолжайте в том же духе. приедем на следующий год -
Hilda and Vahik Khalafian
hildakhalafian at yahoo dot ca
Canada
20-08-2013
My husband and I just came back from Armenia with amazing memories.
I have to congratulate Hyur for great tourism service. very organized.
I have special thanks to Susan Khloyan for wonderful job.
To Lillit Suchyan, our tour guide for great informations and helpful manner.
To Tigran Shahmouradyan, helping us anytime we needed.
To Levon Hacopyan for his skillful driving to Artsakh.
and last but not the least Tikin Gohar, for helping us in our apartment.
Congratulation again Hyur servic, I already recommended my friends to use your wonderful agancy. -
Ara Keuhnelian
arakiano at yahoo dot com
Egypt
19-08-2013
Dear Mr. Afrikyan and Marianna,
First of all I would like to thank you and all your staff for the excellent service & hospitality that you all done and showed during the presence of my group in Armenia from 24 July to 8 August 2013 for the second year consecutively. We tasted the fruit of job started since more than 8 months.
Your services were perfect starting from everyday emails, requests, flexibility in everything, flight issue, all accommodations, maintenance, all kinds of transfer and transportation during all tours, buses, drivers, tour guides and each employee worked in our big file.
Special thanx goes to Azad and Mher who did their best to satisfy the group.
I don't know all names to thank them one by one. Please pass my regards to all.
Thank you for the lovely gifts you presented to me.
Thank you for any kind of service through which you didn't hesitate to help me like flowers order, any transfer for my family and other services.
Thank you Marianna for your phone call, really appreciated.
We arrived home safe.
Now I feel that I have a big family in Armenia called Hyur Service.
Thank you again for your unlimited efforts.
Sincerely,
Ara Keuhnelian