Supporting Services Order cannot be confirmed without Deposit. The Deposit for Equipment and Accessory provision Services as well as for Assisting Staff provision (except for written translation Services) makes up 30% of the Order Price. If the Order is cancelled or changed at least 72 hours before the start of the Order provision, the Deposit is refunded to the Customer. In case of later cancellation or change, as well as in case of no-show, the Deposit is not refunded. In case of Printing and written translation Services the Deposit makes up 100% of the Order Price, which is not refunded to the Customer in case of cancellation, no-show or change and is not reduced from the modified Order Price, regardless of the cancellation dates and circumstances. In specific cases and based on the given Order, the Company has the right to discuss and agree with the Customer about different terms of cancellation or change within Supporting Services. The Customer shall make the Balance Payment for the Order on the first day of the Service provision, unless otherwise agreed with the Company. The Company has the right to offer the Customer an equivalent or higher category Supporting Service in place of the confirmed one due to the impossibility to provide the Supporting Service as a result of problems arisen in there. If the Customer refuses the offer, the paid Deposit is refunded to the Customer without any emergence of liability neither for the Company nor the Customer.