1808 reviews
  • TITOVA Ingrid

    Ingrid dot TITOVA at coe dot int

    France

    23-10-2011

    Hello, Anna

    I just wanted to thank you on behalf of myself and my friends Paul and Susan for the marvellously efficient way you organised our trips to Sevan and Goris/Tatev/Nagorno Karabakh.

    We had a great holiday and - thanks to HYUR - everything was very easy and hassle-free.

    There was only one very minor issue and that concerned the Christy Hotel in Goris. As you probably know, it is a comfortable, beautifully
    renovated hotel with very nice staff. They cooked dinner for us twice and it was very good.
    For some reason, though, they don't seem to tidy the bedrooms when guests are out during the day. We returned in the evening to find that no-one had been in the rooms. Perhaps you could tell them - diplomatically - that a hotel is normally expected to make the beds, empty the rubbish bins and restock the toilet paper once a day. They don't have to change the towels (most hotels now encourage guests to reuse the towels) but they should perhaps leave a notice in the room,
    indicating that towels will be changed only on request (something along the lines of "For environmental reasons, guests are encouraged to re-use the towels").

    Anyway, that was just a very minor point in what was otherwise a very smooth trip.

    We would particularly like to say how fantastic our taxi driver - Levon - was. He really looked after us and we were very sad when it came to
    saying goodbye to him. Could you possibly tell him how much we enjoyed his company? What a lovely man.

    Thank you once again for all your help. We will definitely be back in Armenia soon.

    Best regards,
    Ingrid Titova

  • Karine Voskanyan

    lansol at yandex dot ru

    Russia

    19-10-2011

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    Anna,
    I would like to thank you, your company, and your colleagues, Simon, our driver (unfortunately, I don’t know his last name), and David Asratyan, our guide, for the excellent organization of our trip and the wonderful experience. Thanks to your company, the slogan at the airport, “Welcome home!”, became a reality for us.
    I wish your company continued prosperity and success. And as for us, we’ve already become regular customers and will turn to you again to organize our travels.
    Sincerely,
    Karine Voskanyan.

  • Аревик

    Russia

    16-10-2011

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    I heard from my mom that Tatevik is taking part in a performers’ competition. I’d like to sincerely wish her many more victories! I know she passed the first round :)

    Sergey, Arevik, Donara

  • Frank Siegmund

    fsiegmund at gmx dot de

    Germany

    15-10-2011

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    Dear Hyurservice team,

    after a super wonderful time, we returned to Germany yesterday

    . On behalf of our small travel group, I’d like to thank you once again

    from the bottom of my heart for the great organization of hotels, transfers and

    tour guiding in Armenia. We enjoyed it very much and always

    felt very well looked after. Without your support, we surely wouldn’t have been able to get to know the country

    so well.



    It was a time we won’t forget. We’d love to come back

    !!!! :-)

  • Eckhard Oberdoerfer

    eckhard dot oberdoerfer at gmx dot de

    Germany

    15-10-2011

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    Good afternoon, Ms. Kyasinyan!

    We’ve now arrived safely back in Germany after a little detour to Silesia. The three of us would like to thank you very much for everything. It was very pleasant, and we’ll recommend Huyrservice. Please give our regards to Simon too. We’ve attached a group photo with the driver.

    All the best. If you’re ever in Germany, you’ll have a place to stay in Mecklenburg-Vorpommern and Saxony.

    Eckhard Oberdörfer

  • Согомонян Валентина

    sogomonyanvalentina at rambler dot ru

    Russia

    02-10-2011

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    Hello, Alina!

    Unfortunately, I didn’t get the chance to meet you in person during my visit to Yerevan.

    I’d like to thank your company and you personally for the warm welcome and excellent service. I’ll always use your company’s services in the future and recommend it to my friends. Everyone I encountered during the trip was at their best and worked efficiently and seamlessly.

    Thank you all once again!
    Valentina Soghomonyan

  • Michel Azarian

    michel dot azarian at gmail dot com

    United States of America

    02-10-2011

    Hello Nina,

    How are you? Sorry for my late email, but I've been quite busy since coming back from Armenia. Just wanted to say thank you! My mom and I had an awesome and unforgettable time during our trip and people like you made all that possible! It was a pleasure to meet you and am looking forward to visiting Yerevan again and again in the future!

    Once again, thank you very much!
    Michel

  • Laurent FESTOR

    festorlaurent at yahoo dot fr

    France

    26-09-2011

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    Hello Anna

    Everything went very well. Thank you for making all the reservations; our stay was a success, and we really loved Armenia.

    Kind regards
    Laurent FESTOR

  • Pierre Catala

    lesmalines dot catala at gmail dot com

    France

    25-09-2011

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    Hello Anna,

    It’s been a week since we returned from our trip, and I felt I had to get back to you to thank you.
    Thank you for listening to us and answering our questions so quickly and efficiently.
    We had an exceptional trip, and everyone we met contributed to it:

    - you, with your warm welcome and kindness,

    - Anouche, our perfectly fluent French-speaking guide, with her expertise and availability,

    - Norik, our driver, with his friendliness, dedication, and desire to share his excellent knowledge of his country with us.

    Thank you all. Thanks to you, we have wonderful memories of Armenia.

    Kind regards,
    Pierre and Christiane Catala

  • Yulia Lahchakov

    yulia1975 at yahoo dot com

    Canada

    21-09-2011

    Hello,

    The purpose of this letter to thank Hyur Service for the perfect service and trip organization we found in your agency .
    Special thanks to our guide Sonya Abrahamyan who is professional and passionate individual.
    We wish you all the best in your future endeavours.

    Regards,
    Yulia Lahchakov

  • Colette Saillard

    saillard at bordeaux dot inra dot fr

    France

    21-09-2011

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    Hello again, Anna and Nina

    Here’s the message you can pass on: We’re particularly happy with our stay in Armenia and with Hyur service. Anna and Nina speak French very well and are particularly competent and friendly. We went on many excursions with Hyur service, and all the staff are pleasant and competent, whether it’s the young women in the office, the guides or the drivers. The apartments rented through this agency are really good, and the usual minor problems with small appliances not working are quickly sorted out thanks to the efficiency of the male staff member, who arrives straight away with a smile. We’re delighted to have spent 3 weeks on holiday in Armenia (visiting magnificent churches and monasteries) and to have spent time with Armenians, who are all super friendly.

    Thank you, and until next time
    Best wishes
    Colette, Jean, Anne Josiane

  • Delphine YAGIR

    delphineyagir at yahoo dot fr

    France

    19-09-2011

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    For Nina

    Hello Nina,

    We returned from Armenia on August 23, and getting back into the swing of things was very hectic, which is why we’re sending you our warmest thanks a little late for the stay we had this summer. The apartment was perfectly located and its amenities were very good. Please know that we often talk about you to our friends and family to encourage them to visit Armenia, because thanks to you, everything is easy. So, thank you very much again, and don’t forget to say a little hello to your colleague Hayk from little Hayk from France (our son). Next time we come, we’ll ask you to organise a short stay for us in Jermuk (5 days), Sevan (3 days), and Yerevan (7 days), if possible. See you very soon.

    Wishing you all the best and continued success

    Batchignere



    Delphine YAGIR

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