Group Tours

  • Booking conditions
    The Price of the Group Tour is presented for participation of 1 person. The Group Tour is valid for the date mentioned in the confirmation only.

    The average duration for each destination is mentioned on the Website as well as in the confirmation; however, the Tour may actually take up to 10% more or less of that time.

    Age discounts may apply to Group Tours, if the Customer provides age proof document.

    The preferred seats inside the vehicle are not reserved in advance.

    In order for Us to organize participants' check-in for the Tour and settlement in the vehicles properly, the participants are expected to be at the head office of the Company (96, Nalbandyan street, 0010, Yerevan, RA) at least 30 minutes prior to the departure.

    Citizens of certain countries must obtain a visa in order to travel to Georgia, and in some cases, they may need a return visa for Armenia as well. The Company does not have visa provision or support services. Visas are issued on the basis of existing international agreements between the Republic of Georgia and/or Republic of Armenia and the country of Your citizenship.

    During Group Tours it is advisable to wear comfortable shoes, preferably closed.

    Regardless of the destination, it is preferable to take warm clothes as well, since the climate in the sites may differ from the climate in Yerevan.

    When visiting churches, men and women are advised not to wear open clothes. For women, a scarf is desirable.

    It is not allowed to bring pets within the scope of Group Tours.

    The Company is not responsible for any of Your items left, lost, damaged or destructed in the vehicles and in the sites during Group Tours.

    In case of certain Group Tours, depending on the destination and location, the transportation means may be unable to reach the destination, and the participants may need to walk some distance and/or climb some stairs. If the participants have difficulties walking or overcoming stairs, then they should verify in advance if destinations include such sites.

    Apart from the stops listed in the itinerary of Group Tours, there may be additional stops with the consent of all the participants of the group.

    During Group Tours, passengers have traffic accident insurance to compensate for actual damage to the passenger's health up to 1 500 000 AMD, based on documented expenses.
  • Cancellation & modification
    In case of cancellation at least 24 hours before the start time, the paid amount is refunded to the Customer. In case of later cancellation or no-show, no amount is refunded and only replacement is possible.

    In case of replacement, 20% of the canceled Tour Price will be kept as a penalty and the remaining part can only be used for purchasing other Tours or Services at the time of replacement. In case of cancellation of the newly purchased Services, the cancellation terms of these Services will apply, in addition the replacement is considered invalid and the used amount is kept as a penalty.

    Due to unfavorable weather conditions or force majeure state, and for security reasons, the Company has the right to change, shorten or cancel the given Tour. In case of cancellation the whole amount paid for the Group Tour is returned to the Customer.

    If the Company has replaced the sites or Services provided within the Tour with equivalent sites or Services due to the above-mentioned circumstances, then it has no obligation towards the Customer and does not have to refund any amount of money. In case of non-equivalent replacement or reduction, the Company refunds the Customer the Price difference between the purchased Tour and the Tour that has actually taken place.
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