Group Tours in Armenia

Yes, you will be provided with a special discount for your next group tour if you write a review after your first tour experience with us on one of the following social media platforms: Facebook, Yandex or Google. We appreciate your feedback, and it would be our pleasure to grant you a discount on your next adventure with "Hyur Service"!

The tour will take place regardless of the number of participants, and even in case there is only YOU on the board. We are committed to providing a memorable experience, so rest assured – the group tour will not be canceled due to low attendance.

Comfortable weather-appropriate clothing and footwear, cash Armenian Drams for the lunch in the restaurant and souvenirs or glass of wine, swimsuit in case of traveling to Lake Sevan, great mood, as well as a camera to capture special moments!

The average duration for each tour is fixed and mentioned on our website, however it may slightly vary depending on such factors as traffic jams, weather conditions, or else the group's pace. If you have specific time constraints or concerns, kindly consult with us in advance – before the booking.

Seats are not assigned in advance for group tours. To sit next to each other, we recommend arriving at the meeting point as early as possible. If it doesn't work out, stay positive – consider it as an opportunity to make some new acquaintances along the way 😊

Lunch is not included in the price of the group tours. For the ones lasting more than 6 hours, a lunch stop is scheduled. So as to ensure the convenience of our guests, we have made special arrangements with local restaurants with Armenian cuisine to offer the best value-for-money meal options. Menus are provided in advance on the vehicle, before arriving to the restaurant. Thus, you can choose from the 4 available menu options. At the restaurant, each participant pays his/her own bill directly. Please, have cash Armenian Drams with you for credit card payments are not always accepted there.

Tours generally operate rain or shine. However, nature is unpredictable and in case of severe weather conditions, we may reschedule or cancel the group tour for safety reasons. Surely, you will be notified in advance and offered a full refund or the option to reschedule.

Yes, our group tours are mainly conducted in English and Russian consecutively. If you wish to book a tour in one language only, kindly consider booking the private tours of our company. You can choose between English, Russian, Armenian, French, German, Italian, Spanish, Arabic, Farsi, as well as Chinese language guided private trips.

Tipping is not mandatory, but it is appreciated, especially when you are satisfied with the service provided. However, the greatest reward and motivation for our team will be your review after the journey experience with us, as far as it helps us to continue improving and delivering most exceptional service!

Hotel drop-off service is not provided for our group tours. The ending point of all the group tours of our company is "Hyur Service" Head office at 96, Nalbandyan street, Yerevan, Armenia.

We offer pick-up service for the group tours only from the hotels listed on our website. If the hotel of your stay is not on the list, you can either select a nearby hotel to be picked-up from or else make your own way to our meeting point – "Hyur Service" Head office at 96, Nalbandyan street, Yerevan, Armenia.

If you have received an online confirmation to your e-mail address, then there is no need to worry – your tour is for 100% confirmed. We will reach out only in case additional information is required from your side or if our team has important updates to share with you.

Unfortunately, it is not possible to reserve a group tour without making a payment. If you ever encounter any difficulties during the booking process, please, feel free to contact us for assistance.

Yes, you can modify your booking (for instance, change dates or add participants) by contacting our customer service team. Please, note that changes are subject to availability and may entail additional fees.

The cancellations made at least 24 hours before the starting time of the tour are eligible for a full refund, while the cancellations made after the mentioned period of time or no-shows are non-refundable. For more information, kindly consider the detailed cancellation policy of our company.